BERLIN GARDENS outdoor furniture WARRANTY INFORMATION: CLICK HERE
Is your new plant struggling? Have a question about diseases or a plant that isn't thriving?
Begin with filling out this questionnaire so we can help! Sometimes a few questions & answers can help save a sick plant!
Click the button below for a copy of our planting instructions and warranty:
We guarantee our trees and shrubs to be true to name and to be insect and disease free at time of purchase. They are guaranteed against loss for a period of one full year, provided they are not purchased during year-end clearance and our planting and watering instructions were followed. If a plant is not doing well, make sure to call or fill about the form above immediately so that we may advise you on proper care. Should a plant be determined a loss within the one year warranty period we will issue a merchandise credit, one time, for the original purchase price when accompanied by a store receipt. We will also issue a merchandise credit for a plant that is not true to name.
*Sales receipt must accompany all Warranty Claims
*No Roses, Perennials, Annuals or Container/Potted Plantings are covered under our Warranty.